OUR CLIENTS
One delivery model, five retail sectors.
Vexall is a strategic ICT and operations partner to some of the largest retail organisations across South Africa and the broader African market, spanning pharmacy, fashion, general merchandise and quick service restaurants.
Deep integration capabilities within regulated healthcare environments, including dispensing, claims and compliance systems.
10 PARTNERS SHOWN
Supporting high-volume, fast-moving retail operations with strong reliance on POS, inventory visibility and omnichannel enablement.
13 PARTNERS SHOWN
Scalable support across large store networks with diverse operational and product complexity.
7 PARTNERS SHOWN
Store networks spanning tiling, hardware and home-improvement retail, with the same POS, inventory and infrastructure support as our other verticals.
4 PARTNERS SHOWN
High-availability environments requiring real-time processing, uptime assurance and streamlined customer interactions.
1 PARTNER SHOWN
CONSISTENT, REGARDLESS OF SECTOR
What we measure, across every client, every store.
SLA COMPLIANCE
FIRST-TIME FIX
CUSTOMER SATIFACTION
ASSET UPTIME
DEPLOYMENT ACCURACY
CLIENT PERSPECTIVE
In their words.
Unedited feedback from the people accountable for retail technology inside the groups we support.
4.9
CSAT
“The transition to Vexall as a service provider was quicker than expected and without problems. Vexall’s staff are skilled and have vast experience in providing the services we contracted them to do. We are very pleased with the partnership we have with them.”
Herman Pretorius
IT Manager at MediRite Pharmacy Group
4.5
CSAT
“Changing service providers always comes with inherent risks, however the migration to Vexall almost seemed effortless without any disruption to the group.”
Heinrich du Toit
CEO at Cornerstone Pharmacy Group
98.58%
SLA
“Vexall has become a strategic partner, supporting the business in executing its strategy in a fast paced and ever evolving environment. Their continued service excellence will be well received by any prospective client.”
Riaan van der Westhuizen
IT Manager at Dis-Chem Pharmacy Group
4.8
CSAT
“The feedback from our trading divisions regarding Vexall has been overwhelmingly positive. Even after almost two years these values have remained steadfast, resulting in noticeable improvements in SLAs and of stability in the store trading space.”
Simon Bradshaw
IT Director at Mr Price Group
4.8
CSAT
“The expertise and responsiveness of the Vexall team have significantly enhanced our operational efficiencies. Their tailored support ensures our technological needs are met with precision and timeliness.”
Ruan Scholtz
IT Manager at Italtile Group
491
STORES
“We appreciate the excellent services Vexall has provided, which have significantly contributed to improving our IT operational support, particularly with the field support team.”
Vinny Govender
Technical Team Leader at Retailability Group
WHAT PARTNERSHIP LOOKS LIKE
One coordinated response, not fragmented vendors.
Dedicated account teams, governance frameworks and a single integrated operating model, regardless of sector or scale.