Our mission is to provide a service offering that is built on a value system that drives optimal service delivery and ensures long-term sustainable partnerships

THE VEXALL OFFERING

Vexall (Pty) Ltd is a newly established ICT support services organisation that was created in an effort to close the gap of misaligned service providers that are removed from the operational demands required to successfully run a retail business.

Vexall has subsequently been positioned to provide high quality support services through a decentralised support network which ensures clients have a single point of contact with a representative that is close to their business and appreciates the complexities associated with running a business that has highly complex and integral operational demands.

An exclusive focus on the retail market ensures our highly skilled staff, with a collective 700+ years’ experience, are experts that specialise in providing optimal service delivery standards to all Vexall clients.



COVID-19

For up to date information on Covid-19, please visit the COVID-19 Corona Virus South African Resource Portal
www.SACoronavirus.co.za

SHARED SUCCESS

At the heart of every success story, every accolade and every accomplishment Vexall achieves, is its most valuable commodity, the Vexall employees.

For this reason, Vexall has created an environment that enables employees, across all functional areas of the business, to actively participate in driving the common goals of the business, and in doing so, also share in the successes of the business.

PRICE POINT

The tough economic environment the South African landscape presents to consumers and businesses alike, compels service providers to think out the box and to come up with competitive pricing options.

By positioning a business that is exclusively focused at the pharmaceutical market, Vexall is perfectly positioned to reduce indirect costs, more commonly referred to as “C costs”, that many of the larger enterprise type service providers are faced with. Passing these savings to clients ensures a competitive price point is reached that drives the long-term sustainability of both the Vexall business and that of its clients.

BBBEE RATING

Although Vexall firmly believes in the principles associated with BBBEE, preferential ratings should not come at the expense of operational efficiency simply to exploit an opportunity that is linked to preferential BBBEE ratings.

Vexall believes in maintaining a balance between the two objectives, taking a calculated and focused approach to correct past inequalities, yet, without compromising service delivery. To that end, Vexall has started with a BBBEE rating of level 4, however, through various development initiatives, we’re looking to continuously improve this rating in the months to come.

QUALITY SERVICE

The vested interest Vexall employees have in the success of the business ensures skill competency, years’ experience and quality service remains a constant, concerted and directed approach in ensuring Vexall clients always receive optimal service delivery standards.


FINANCIAL SECURITY

Despite its “start-up” status, Vexall is backed up by sound financial security that ensures all working capital requirements and operational expenses, as a baseline, are covered.

The recent signing of one of the biggest corporate clients in the industry, supported by significant uptake in the independent space, has however ensured the Vexall business is catapulted to a category that is more fitting for well established businesses with many years of successful trading behind it.

HOLISTIC DELIVERY

Considered a fundamental weakness in the delivery capability of so many service providers is the notion of pushing sales of products and services, exclusively owned by said service providers, regardless of whether it is the right fit for client environments.

With an operating model that seeks to unlock as much profit as possible, no matter the consequences, it often leaves clients with a service offering that is not necessarily the right fit for their business.

In what is arguably considered the most completing aspect to the Vexall value proposition, is to turn the traditional operating model upside down by giving clients the option to choose an offering that is indeed best for their business, regardless of the licensing rights of the solution.

By positioning Vexall as a services business that holds strategic partnership agreements with different technology partners, Vexall has the unique capability to provide clients with a holistic delivery approach that spreads across three critical areas which include:
  1. Maintain the status quo and if no change is required by the client, continue to support the client on the current technology platform.
  2. Using our specialised skillset and experience, support clients who wish to transition from current state/technology to a future state/technology offered by a technology partner.
  3. Through our technology partners, provide and support the future state/technology offering.

SHARED SUCCESS

At the heart of every success story, every accolade and every accomplishment Vexall achieves, is its most valuable commodity, the Vexall employees.

For this reason, Vexall has created an environment that enables employees, across all functional areas of the business, to actively participate in driving the common goals of the business, and in doing so, also share in the successes of the business.

PRICE POINT

The tough economic environment the South African landscape presents to consumers and businesses alike, compels service providers to think out the box and to come up with competitive pricing options.

By positioning a business that is exclusively focused at the pharmaceutical market, Vexall is perfectly positioned to reduce indirect costs, more commonly referred to as “C costs”, that many of the larger enterprise type service providers are faced with. Passing these savings to clients ensures a competitive price point is reached that drives the long-term sustainability of both the Vexall business and that of its clients.

BBBEE RATING

Although Vexall firmly believes in the principles associated with BBBEE, preferential ratings should not come at the expense of operational efficiency simply to exploit an opportunity that is linked to preferential BBBEE ratings.

Vexall believes in maintaining a balance between the two objectives, taking a calculated and focused approach to correct past inequalities, yet, without compromising service delivery. To that end, Vexall has started with a BBBEE rating of level 4, however, through various development initiatives, we’re looking to continuously improve this rating in the months to come.

QUALITY SERVICE

The vested interest Vexall employees have in the success of the business ensures skill competency, years’ experience and quality service remains a constant, concerted and directed approach in ensuring Vexall clients always receive optimal service delivery standards.



FINANCIAL SECURITY

Despite its “start-up” status, Vexall is backed up by sound financial security that ensures all working capital requirements and operational expenses, as a baseline, are covered.

The recent signing of one of the biggest corporate clients in the industry, supported by significant uptake in the independent space, has however ensured the Vexall business is catapulted to a category that is more fitting for well established businesses with many years of successful trading behind it.

HOLISTIC DELIVERY

Considered a fundamental weakness in the delivery capability of so many service providers is the notion of pushing sales of products and services, exclusively owned by said service providers, regardless of whether it is the right fit for client environments.

With an operating model that seeks to unlock as much profit as possible, no matter the consequences, it often leaves clients with a service offering that is not necessarily the right fit for their business.

In what is arguably considered the most completing aspect to the Vexall value proposition, is to turn the traditional operating model upside down by giving clients the option to choose an offering that is indeed best for their business, regardless of the licensing rights of the solution.

By positioning Vexall as a services business that holds strategic partnership agreements with different technology partners, Vexall has the unique capability to provide clients with a holistic delivery approach that spreads across three critical areas which include:
  1. Maintain the status quo and if no change is required by the client, continue to support the client on the current technology platform.
  2. Using our specialised skillset and experience, support clients who wish to transition from current state/technology to a future state/technology offered by a technology partner.
  3. Through our technology partners, provide and support the future state/technology offering.

OUR VALUE PROPOSITION

pharmacy ict systems
  SHARED SUCCESS
ict consultation
  PRICE POINT
ict service provider
  BBBEE RATING
inventory management for pharmacy
  QUALITY SERVICE
ict services careers
  FINANCIAL SECURITY
ict services and solutions
  HOLISTIC DELIVERY

SHARED SUCCESS

At the heart of every success story, every accolade and every accomplishment Vexall achieves, is its most valuable commodity, the Vexall employees.

For this reason, Vexall has created an environment that enables employees, across all functional areas of the business, to actively participate in driving the common goals of the business, and in doing so, also share in the successes of the business.

PRICE POINT

The tough economic environment the South African landscape presents to consumers and businesses alike, compels service providers to think out the box and to come up with competitive pricing options.

By positioning a business that is exclusively focused at the pharmaceutical market, Vexall is perfectly positioned to reduce indirect costs, more commonly referred to as “C costs”, that many of the larger enterprise type service providers are faced with. Passing these savings to clients ensures a competitive price point is reached that drives the long-term sustainability of both the Vexall business and that of its clients.

BBBEE RATING

Although Vexall firmly believes in the principles associated with BBBEE, preferential ratings should not come at the expense of operational efficiency simply to exploit an opportunity that is linked to preferential BBBEE ratings.

Vexall believes in maintaining a balance between the two objectives, taking a calculated and focused approach to correct past inequalities, yet, without compromising service delivery. To that end, Vexall has started with a BBBEE rating of level 4, however, through various development initiatives, we’re looking to continuously improve this rating in the months to come.

QUALITY SERVICE

The vested interest Vexall employees have in the success of the business ensures skill competency, years’ experience and quality service remains a constant, concerted and directed approach in ensuring Vexall clients always receive optimal service delivery standards.



FINANCIAL SECURITY

Despite its “start-up” status, Vexall is backed up by sound financial security that ensures all working capital requirements and operational expenses, as a baseline, are covered.

The recent signing of one of the biggest corporate clients in the industry, supported by significant uptake in the independent space, has however ensured the Vexall business is catapulted to a category that is more fitting for well established businesses with many years of successful trading behind it.

HOLISTIC DELIVERY

Considered a fundamental weakness in the delivery capability of so many service providers is the notion of pushing sales of products and services, exclusively owned by said service providers, regardless of whether it is the right fit for client environments.

With an operating model that seeks to unlock as much profit as possible, no matter the consequences, it often leaves clients with a service offering that is not necessarily the right fit for their business.

In what is arguably considered the most completing aspect to the Vexall value proposition, is to turn the traditional operating model upside down by giving clients the option to choose an offering that is indeed best for their business, regardless of the licensing rights of the solution.

By positioning Vexall as a services business that holds strategic partnership agreements with different technology partners, Vexall has the unique capability to provide clients with a holistic delivery approach that spreads across three critical areas which include:
  1. Maintain the status quo and if no change is required by the client, continue to support the client on the current technology platform.
  2. Using our specialised skillset and experience, support clients who wish to transition from current state/technology to a future state/technology offered by a technology partner.
  3. Through our technology partners, provide and support the future state/technology offering.
"Our vision is to become the 1st choice technology partner in the pharmacy market by delivering turnkey solutions that enable our clients to enhance the experience of their clients"

OUR SERVICES

ict service providers

PHARMACY BUREAU

Our Pharma Bureau provides peace of mind to pharmacists that their pricing structures, medical aid rules and drug selections are accurate and aligned to industry governance standards.



pharmacy software solutions

DIGITAL MEDICAL AID

Our Digital Medical Aid reconciliation service provides our customers a seamless and integrated solution that manages all elements relating to Medical Aid Payments and reconciliation.



ict services list

SYSTEM SUPPORT

Our comprehensive support services include Remote Helpdesk Support, On-Site Technical Support, “Loan stock” & Repair Management, Project Management, Change Control and much more.



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