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One Platform,

Every Retail Format.

Vexall’s partnership with global retail software specialist Retail Directions brings South African retailers a globally recognised Retail Management system, end-to-end, yet modular, and inherently rich in functionality.

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• Unified Database

“At its core, the Retail Directions Platform delivers a fully integrated retail system, distinguished by its unique architecture specifically tailored for retail chains, comprising interconnected software components operating around a unified central database.”

· Vexall Fashion & General Merchandise, Product Overview

Built For Retail Chains, Not Adapted To Them

A unique architecture specifically tailored for retail, empowering seamless operational efficiency and enhanced customer experiences.

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Unified Central Database

Interconnected software components operating around one central database, no fragmentation across modules.

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Modular, Yet Complete

An end-to-end system that’s inherently rich in functionality and continually evolving with technology trends.

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SA-Sensitive Commercials

Flexible commercial models sensitive to South African market conditions, not a one-size-fits-all global price list.

The Framework

Discover, Plan, Manage, Engage.

Six connected capabilities, one central database. Click a capability to explore it.

Actionable
Insights
DISCOVER
PLAN
MANAGE
ENGAGE
SELL

Connected Retailing

Unify stock inventories across your retail channels, enabling your customers to order, collect, and receive their goods anywhere.

Click and Collect
Store to Door
Endless Aisle
Clientelling
SELL

In Store

Transform in-store experiences for both your customers and staff with our fully integrated Store Management Solution.

Stationary POS
Mobile POS
Movable POS
Pop-Up POS
PLAN

Merchandising and Procurement

Maintain the right product mix and optimise inventory to satisfy customers through optimal planning and demand.

MANAGE

Warehousing and Logistics

Transform warehouse and inventory management efficiencies with intelligent, connected operations.

Auto-Stock Replenishment
Stock Redistribution
ENGAGE

Loyalty and Promotions

Create and nurture lasting relationships with your customers using integrated loyalty and promotional tools.

Loyalty
Gift Card
Omni-Channel Rules-Based Promotions
SELL

Online

Unify stock inventories across your retail channels, enabling your customers to order, collect, and receive their goods anywhere.

Click and Collect
Store to Door
Endless Aisle
Clientelling
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In-Country Support

Local implementation, backed by Retail Directions’ global capability.

The Partnership

Global Platform, Local Delivery.

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Dedicated In-Country Team

Vexall provides dedicated in-country implementation and support for the Retail Directions platform.

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Augmented By Global Capability

Local delivery is augmented by Retail Directions’ global capability and continually evolving platform.

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Flexible Commercial Models

Positioned at commercial models sensitive to South African market conditions.

Ready to unify your retail estate?

Talk to us about deploying Retail Directions across your store network.

CONNECTED CAPABILITY
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Field & Store Services

Vexall’s field and repair teams provide the physical layer behind Retail Directions — rollouts, hardware maintenance and warehousing support across every store in the estate.

Coverage

National, 9 provinces

Response SLA

Aligned to store-tier SLA

Rollout Support

New store, relocation, refurbishment

Hardware Scope

POS, scanners, printers, network

Connected Capability
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Digital In-Store

One Digital Media’s signage network plugs into Retail Directions’ merchandising data, so in-store screens and promotions stay in sync with live pricing and stock.

Content Sync

Real-time via central DB

Network

Cloud-managed CMS

Display Types

Shelf-edge, endcap, window

Rollout Model

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CONNECTED CAPABILITY

Payments & Fintech

Retail Directions integrates natively with Vexall’s payment rail partners — Ecentric, Transaction Junction and Adumo — so transaction processing sits inside the same unified database as stock and loyalty.

Middleware Protocol

ISO 8583 / REST hybrid

Settlement

T+1, multi-acquirer

Terminal Support

PIN pad, mPOS, unattended

PCI Compliance

Level 1 certified rails