Vexall, a trailblazer in retail ICT services industry, is excited to mark its 4th anniversary since its founding. Over the past four years, Vexall has grown exponentially becoming a beacon of innovation and a trusted partner for its valued customers.
Since its inception in September 2019, Vexall has been on a journey dedicated to become the 1st choice ICT partner in the retail market. What started as a vision turned into reality, with Vexall consistently pushing the boundaries and setting new standards in the retail ICT services sector.
As we celebrate this remarkable milestone, we reflect on our journey, which has been defined by significant achievements and partnerships:
• Servicing ~ 400 stores in 2019 has grown into a customer count in excess of 2 600 in 2023: This achievement underscores our commitment in executing with speed and accuracy, setting the tone for our subsequent endeavours and building long lasting and meaningful relationships with our valued customers.
• Achieving 98% or better against our service level agreements: Our dedication to always put the customer first allowed us to achieve this milestone, earning recognition from peers and customers alike.
• 300% growth in staff count: Through constantly striving in creating an environment that enables employees to contribute to the common goals, we’re proud in being in the fortunate position to attract key staff, reaffirming our commitment in taking care of the most important asset in the business, our people.
Behind every achievement is the unwavering support of our customers, partners, and team members. We extend our deepest gratitude to all those who have contributed to our journey, believing in our vision and fostering an environment of growth and progress.
As we move forward, Vexall remains committed to our three founding and uncompromising principles to (a) always put the customer first, (b) take care of the most important assets in the business, our people and (c) collaborate for the greater good. We are excited to continue our journey, embracing new challenges and opportunities, and delivering even greater value to our customers.
To all Vexall customers, partners, and staff, thank you for being an essential part of our story. Here’s to many more years of partnership, innovation, and shared success!