Our mission is to deliver a service offering grounded in a value-driven approach that guarantees superior quality and cultivates sustainable relationships with our clients.

THE VEXALL OFFERING

Vexall (Pty) Ltd, founded in 2019, specializes in ICT support services tailored to meet the specific operational needs of retail businesses, bridging the gap between traditional service providers and modern retail demands.

Vexall has developed a decentralized support network designed to provide high-quality services. This approach ensures that each client has a dedicated point of contact located near their business. This proximity allows representatives to better understand and address the complex operational requirements of retail enterprises.

With a dedicated focus on the retail sector, Vexall unites a dynamic team with a wealth of cumulative expertise. Our highly skilled professionals specialize in optimizing service delivery, enabling clients to navigate the complexities and essential demands of retail operations with efficiency and confidence.

Vexall has earned a reputation as a reliable ICT services provider, delivering innovative products and solutions to prominent brands across the Retail sector, including industries such as Pharmacy, Fashion, Building, Quick Service Restaurants, Toys and General Merchandise. 


RETAIL PHARMACY

Shortly after establishing the Vexall business, the Retail Pharmacy sector was identified as a primary focus area after this segment of the retail market found strong traction following the onboarding of new clients Dis-Chem and The Local Choice Group.

Vexall’s start-up success was soon followed with the onboarding of a host of owner operated community-based retail pharmacies and towards the tail end of 2019 Vexall had accumulated a client base of three hundred and twenty-three sites.

The phenomenal growth during Vexall’s inaugural year served as convincing testimony that the retail pharmacy market was looking for new, exciting, and innovative service providers and Vexall’s value proposition ticked all the boxes.

Despite the challenges the COVID pandemic presented, Vexall managed to sustain its 2019 success and continued to grow with a continued uptick on independent pharmacies as well as the onboarding of a few additional corporate retail pharmacy chains.

As of Jan 2022, Vexall had established itself as a trusted ICT services provider, offering its services to a client base that had grown to a staggering nine hundred and eighty-one sites.

It is safe to say Vexall’s roots are well and truly within the Retail Pharmacy market, however, the business has been expanding into other retail markets, most noticeably Fashion and General Merchandise and we are excited to see this new vertical reach the same heights of success.

Retail Pharmacy Support


Vexall support services are concentrated around the 3rd party POS and Dispensary platform Unisolv, which has evolved over 30+ years and is deployed across South Africa as well as neighbouring countries.

20+ retail pharmacy brands
Terminal Count +22 000
The largest store with 40+ POS terminals and 20+ Dispensary terminals
Average monthly transactions on Vexall’s gateway +2.3 Mil
Average Annual Price updates - 190
Average Annual Medical aid standard updates – 19 (175 claiming code options)
Average Annual Medical aid network updates – 55 (631 claiming code options)
Average Annual Medical aid Medirite Retail updates – 13 (360 claiming code options)
Average Annual Medical aid Medirite Courier updates – 4 (193 claiming code options)
Average Annual Medical aid Dischem Retail updates – 39 (548 claiming code options)
Average Annual Medical aid Dischem Courier updates – 11 (312 claiming code options)
Average Annual Medical aid Dischem retail updates – 12 (297 claiming code options)
Average Annual Medical aid SR files – 16 (430 claiming codes)


Since inception, Vexall has expanded its value offering beyond Unisolv POS and Dispensary services and launched other products and associated services which include:

  • Vexall Clinic: A primary care practice management solution with electronic patient health records in multiple branch locations. The platform facilitates service delivery to patients via standardised protocols for immunisations, check-up’s, wound care, family planning and other primary care services. A full patient history is available during consultations to ensure informed decision making and quality patient care.

  • Vexall V-Sign: A digital script management platform which provides an easy-to-use solution that enables a pharmacist to issue, manage and store copy scripts digitally, a cost effective, fast and efficient substitute to the more traditional printed versions.

  • Vexall V Scan: An easy-to-use cloud-based solution which enables pharmacies to store scanned copies of doctor or copy scripts off-site in Vexall’s secure cloud. V-Scan uses OCR technology to automatically identify characters and text from the scanned copies, it then links this information with the scanned image in order to enable users to easily search and recall saved documents, all via a user-friendly web interface. V-Scan offers a digital replacement of the traditional onsite or offsite storage facilities used for the storage of these hard copies.

  • Vertex: In keeping with Vexall’s core principles, Vexall has put significant investment towards the development of a new all-encompassing retail pharmacy product which is built on the latest available technology stack. Find out more about VERTEX here.

    Value Proposition

    The points of favorable difference to Vexall’s value proposition in relation the Retail Pharmacy market include:

    VexallExclusive Focus on the Retail Industry

    VexallCommercial models at price points unequal to its competitors

    Vexall1300+ years collective experience of the retail pharmacy market

    VexallClear and stable retail technology roadmap backed by continual investment & support

    VexallThe vested interest from Vexall employees ensure Vexall clients always receive optimal service delivery standards


    For a comprehensive view into the Products and Services on offer, or to view customer references and testimonials, please follow the links below.


FASHION & GENERAL MERCHANDISE

On the back of Vexall’s resounding success within the retail pharmacy market, Vexall is looking to deliver the same value for other segments of the retail market. Considering an inherently deep understanding of the fashion and general merchandise industry within Vexall’s ranks, expanding to other segments of the retail market came naturally.

As Vexall embarked on this new chapter of its exciting journey, an opportunity presented itself to partner with a technology provider that shares similar values, work ethic, and a very specific vision for the fashion and general merchandise industry.

Vexall’s search for a suitable technology provider led to Vexall’s partnership agreement with the Australian based Retail Directions, which, like Vexall, is exclusively focused on the retail industry - a key deciding factor in forging the partnership.

Vexall’s synergistic partnership with Retail Directions presents clients with a multitude of opportunities and associated benefits which are delivered through the implementation, support, and maintenance of an end-to-end and completely integrated retail platform that is purpose-designed for retail chains.

For clients that do not require a change to their entire retail systems, Vexall support services are also available on a standalone basis and customizable in alignment with client specific requirements.

Retail Directions


The Retail Directions unified retail management platform enables retailers to simplify retail operations, reduce operating costs, and deliver seamless experiences for consumers and staff.

The components of the Retail Directions platform operate around a central integrated database for seamless, connected, omnichannel retailing using a single source of the truth.

Being 100% focused on retail, Retail Directions has evolved over 25 years and has more than 25,000 POS terminals installed in 40 countries, in 15+ languages worldwide.

  • The largest chain with 3,500+ lanes
  • The largest store with 40+ terminals
  • Largest client database 18 TBs
  • Trusted by over 50 retail brands globally
  • World-class client-centric retail management platform
Retail directions
Retail Directions is trusted by over 50 retail brands globally, many with a presence in South Africa including Cotton On, The Body Shop, The Just Group, Hanes, Bras n Things, and the major South African retail conglomerate Retailability.

Value Proposition


The Vexall and Retail Directions partnership to presents South African retailers with several points of favorable difference, opportunities, and benefits including:
  1. World Class retail capabilities delivered by a platform typically deployed in developed countries
  2. Commercial models at price points that fit with the South African economy
  3. Dedicated in-country support capability backed by global support network and global knowledge base
  4. Clear and stable retail technology roadmap backed by continual investment and support
  5. Global offering delivered through in-country Retail experience and expertise

Retail Directions Retail Management Platform


Connected RetaillingSELL:
Connected Retailing: Unify stock inventories across your retail channels, enabling your customers to order, collect, and receive their goods anywhere: Click and Collect, Store to Door, Endless Aisle, Clientelling & more.

Sell onlineSELL:
Online: Connect your online sales with your back-office system with our fully integrated front end Web Shop solution (or integration with your own system) to give you complete visibility and control of your omni channel operations.

Sell instoreSELL:
In Store: Transform in-store experiences for both your customers and staff with our fully integrated Store Management Solution, including Stationary POS, Mobile POS, Movable POS, and Pop-Up POS

Merchandise and Procurement PlanPLAN:
Merchandising & Procurement: Maintain the right product mix and optimise inventory to satisfy customers through optimal planning and demand management.

Warehouse and LogisticsMANAGE:
Warehousing & Logistics: Transform warehouse and inventory management efficiencies with auto-stock replenishment, stock redistribution and more.

Loyalty and PromotionsENGAGE:
Loyalty & Promotions: Create and nurture lasting relationships with your customers using integrated Loyalty, Gift Card, and omnichannel Rules-Based Promotions.

Actionable InsightsDISCOVER:
Business Intelligence: Stay in complete control and make data-driven decisions with 360 insights across your entire retail operation, managed from a single database.


To learn more about how to make retailing easier with Vexall and Retail Directions, or to view customer references and testimonials, please follow the links below.


RETAIL PHARMACY

Shortly after establishing the Vexall business, the Retail Pharmacy sector was identified as a primary focus area after this segment of the retail market found strong traction following the onboarding of new clients Dis-Chem and The Local Choice Group.

Vexall’s start-up success was soon followed with the onboarding of a host of owner operated community-based retail pharmacies and towards the tail end of 2019 Vexall had accumulated a client base of three hundred and twenty-three sites.

The phenomenal growth during Vexall’s inaugural year served as convincing testimony that the retail pharmacy market was looking for new, exciting, and innovative service providers and Vexall’s value proposition ticked all the boxes.

Despite the challenges the COVID pandemic presented, Vexall managed to sustain its 2019 success and continued to grow with a continued uptick on independent pharmacies as well as the onboarding of a few additional corporate retail pharmacy chains.

As of Jan 2022, Vexall had established itself as a trusted ICT services provider, offering its services to a client base that had grown to a staggering nine hundred and eighty-one sites.

It is safe to say Vexall’s roots are well and truly within the Retail Pharmacy market, however, the business has been expanding into other retail markets, most noticeably Fashion and General Merchandise and we are excited to see this new vertical reach the same heights of success.

Retail Pharmacy Support


Vexall support services are concentrated around the 3rd party POS and Dispensary platform Unisolv, which has evolved over 30+ years and is deployed across South Africa as well as neighbouring countries.

20+ retail pharmacy brands
Terminal Count +22 000
The largest store with 40+ POS terminals and 20+ Dispensary terminals
Average monthly transactions on Vexall’s gateway +2.3 Mil
Average Annual Price updates - 190
Average Annual Medical aid standard updates – 19 (175 claiming code options)
Average Annual Medical aid network updates – 55 (631 claiming code options)
Average Annual Medical aid Medirite Retail updates – 13 (360 claiming code options)
Average Annual Medical aid Medirite Courier updates – 4 (193 claiming code options)
Average Annual Medical aid Dischem Retail updates – 39 (548 claiming code options)
Average Annual Medical aid Dischem Courier updates – 11 (312 claiming code options)
Average Annual Medical aid Dischem retail updates – 12 (297 claiming code options)
Average Annual Medical aid SR files – 16 (430 claiming codes)


Since inception, Vexall has expanded its value offering beyond Unisolv POS and Dispensary services and launched other products and associated services which include:

  • Vexall Clinic: A primary care practice management solution with electronic patient health records in multiple branch locations. The platform facilitates service delivery to patients via standardised protocols for immunisations, check-up’s, wound care, family planning and other primary care services. A full patient history is available during consultations to ensure informed decision making and quality patient care.

  • Vexall V-Sign: A digital script management platform which provides an easy-to-use solution that enables a pharmacist to issue, manage and store copy scripts digitally, a cost effective, fast and efficient substitute to the more traditional printed versions.

  • Vexall V Scan: An easy-to-use cloud-based solution which enables pharmacies to store scanned copies of doctor or copy scripts off-site in Vexall’s secure cloud. V-Scan uses OCR technology to automatically identify characters and text from the scanned copies, it then links this information with the scanned image in order to enable users to easily search and recall saved documents, all via a user-friendly web interface. V-Scan offers a digital replacement of the traditional onsite or offsite storage facilities used for the storage of these hard copies.

  • Vertex: In keeping with Vexall’s core principles, Vexall has put significant investment towards the development of a new all-encompassing retail pharmacy product which is built on the latest available technology stack. Find out more about VERTEX here.

    Value Proposition

    The points of favorable difference to Vexall’s value proposition in relation the Retail Pharmacy market include:

    VexallExclusive Focus on the Retail Industry

    VexallCommercial models at price points unequal to its competitors

    Vexall1300+ years collective experience of the retail pharmacy market

    VexallClear and stable retail technology roadmap backed by continual investment & support

    VexallThe vested interest from Vexall employees ensure Vexall clients always receive optimal service delivery standards


    For a comprehensive view into the Products and Services on offer, or to view customer references and testimonials, please follow the links below.



FASHION & GENERAL MERCHANDISE

On the back of Vexall’s resounding success within the retail pharmacy market, Vexall is looking to deliver the same value for other segments of the retail market. Considering an inherently deep understanding of the fashion and general merchandise industry within Vexall’s ranks, expanding to other segments of the retail market came naturally.

As Vexall embarked on this new chapter of its exciting journey, an opportunity presented itself to partner with a technology provider that shares similar values, work ethic, and a very specific vision for the fashion and general merchandise industry.

Vexall’s search for a suitable technology provider led to Vexall’s partnership agreement with the Australian based Retail Directions, which, like Vexall, is exclusively focused on the retail industry - a key deciding factor in forging the partnership.

Vexall’s synergistic partnership with Retail Directions presents clients with a multitude of opportunities and associated benefits which are delivered through the implementation, support, and maintenance of an end-to-end and completely integrated retail platform that is purpose-designed for retail chains.

For clients that do not require a change to their entire retail systems, Vexall support services are also available on a standalone basis and customizable in alignment with client specific requirements.

Retail Directions


The Retail Directions unified retail management platform enables retailers to simplify retail operations, reduce operating costs, and deliver seamless experiences for consumers and staff.

The components of the Retail Directions platform operate around a central integrated database for seamless, connected, omnichannel retailing using a single source of the truth.

Being 100% focused on retail, Retail Directions has evolved over 25 years and has more than 25,000 POS terminals installed in 40 countries, in 15+ languages worldwide.

  • The largest chain with 3,500+ lanes
  • The largest store with 40+ terminals
  • Largest client database 18 TBs
  • Trusted by over 50 retail brands globally
  • World-class client-centric retail management platform
Retail directions
Retail Directions is trusted by over 50 retail brands globally, many with a presence in South Africa including Cotton On, The Body Shop, The Just Group, Hanes, Bras n Things, and the major South African retail conglomerate Retailability.

Value Proposition


The Vexall and Retail Directions partnership to presents South African retailers with several points of favorable difference, opportunities, and benefits including:
  1. World Class retail capabilities delivered by a platform typically deployed in developed countries
  2. Commercial models at price points that fit with the South African economy
  3. Dedicated in-country support capability backed by global support network and global knowledge base
  4. Clear and stable retail technology roadmap backed by continual investment and support
  5. Global offering delivered through in-country Retail experience and expertise

Retail Directions Retail Management Platform


Connected RetaillingSELL:
Connected Retailing: Unify stock inventories across your retail channels, enabling your customers to order, collect, and receive their goods anywhere: Click and Collect, Store to Door, Endless Aisle, Clientelling & more.

Sell onlineSELL:
Online: Connect your online sales with your back-office system with our fully integrated front end Web Shop solution (or integration with your own system) to give you complete visibility and control of your omni channel operations.

Sell instoreSELL:
In Store: Transform in-store experiences for both your customers and staff with our fully integrated Store Management Solution, including Stationary POS, Mobile POS, Movable POS, and Pop-Up POS

Merchandise and Procurement PlanPLAN:
Merchandising & Procurement: Maintain the right product mix and optimise inventory to satisfy customers through optimal planning and demand management.

Warehouse and LogisticsMANAGE:
Warehousing & Logistics: Transform warehouse and inventory management efficiencies with auto-stock replenishment, stock redistribution and more.

Loyalty and PromotionsENGAGE:
Loyalty & Promotions: Create and nurture lasting relationships with your customers using integrated Loyalty, Gift Card, and omnichannel Rules-Based Promotions.

Actionable InsightsDISCOVER:
Business Intelligence: Stay in complete control and make data-driven decisions with 360 insights across your entire retail operation, managed from a single database.


To learn more about how to make retailing easier with Vexall and Retail Directions, or to view customer references and testimonials, please follow the links below.



pharmacy ict systems
  RETAIL PHARMACY
ict consultation
  FASHION & GENERAL MERCHANDISE
Shortly after establishing the Vexall business, the Retail Pharmacy sector was identified as a primary focus area after this segment of the retail market found strong traction following the onboarding of new clients Dis-Chem and The Local Choice Group.

Vexall’s start-up success was soon followed with the onboarding of a host of owner operated community-based retail pharmacies and towards the tail end of 2019 Vexall had accumulated a client base of three hundred and twenty-three sites.

The phenomenal growth during Vexall’s inaugural year served as convincing testimony that the retail pharmacy market was looking for new, exciting, and innovative service providers and Vexall’s value proposition ticked all the boxes.

Despite the challenges the COVID pandemic presented, Vexall managed to sustain its 2019 success and continued to grow with a continued uptick on independent pharmacies as well as the onboarding of a few additional corporate retail pharmacy chains.

As of Jan 2022, Vexall had established itself as a trusted ICT services provider, offering its services to a client base that had grown to a staggering nine hundred and eighty-one sites.

It is safe to say Vexall’s roots are well and truly within the Retail Pharmacy market, however, the business has been expanding into other retail markets, most noticeably Fashion and General Merchandise and we are excited to see this new vertical reach the same heights of success.

Retail Pharmacy Support


Vexall support services are concentrated around the 3rd party POS and Dispensary platform Unisolv, which has evolved over 30+ years and is deployed across South Africa as well as neighbouring countries.

20+ retail pharmacy brands
Terminal Count +22 000
The largest store with 40+ POS terminals and 20+ Dispensary terminals
Average monthly transactions on Vexall’s gateway +2.3 Mil
Average Annual Price updates - 190
Average Annual Medical aid standard updates – 19 (175 claiming code options)
Average Annual Medical aid network updates – 55 (631 claiming code options)
Average Annual Medical aid Medirite Retail updates – 13 (360 claiming code options)
Average Annual Medical aid Medirite Courier updates – 4 (193 claiming code options)
Average Annual Medical aid Dischem Retail updates – 39 (548 claiming code options)
Average Annual Medical aid Dischem Courier updates – 11 (312 claiming code options)
Average Annual Medical aid Dischem retail updates – 12 (297 claiming code options)
Average Annual Medical aid SR files – 16 (430 claiming codes)


Since inception, Vexall has expanded its value offering beyond Unisolv POS and Dispensary services and launched other products and associated services which include:

  • Vexall Clinic: A primary care practice management solution with electronic patient health records in multiple branch locations. The platform facilitates service delivery to patients via standardised protocols for immunisations, check-up’s, wound care, family planning and other primary care services. A full patient history is available during consultations to ensure informed decision making and quality patient care.

  • Vexall V-Sign: A digital script management platform which provides an easy-to-use solution that enables a pharmacist to issue, manage and store copy scripts digitally, a cost effective, fast and efficient substitute to the more traditional printed versions.

  • Vexall V Scan: An easy-to-use cloud-based solution which enables pharmacies to store scanned copies of doctor or copy scripts off-site in Vexall’s secure cloud. V-Scan uses OCR technology to automatically identify characters and text from the scanned copies, it then links this information with the scanned image in order to enable users to easily search and recall saved documents, all via a user-friendly web interface. V-Scan offers a digital replacement of the traditional onsite or offsite storage facilities used for the storage of these hard copies.

  • Vertex: In keeping with Vexall’s core principles, Vexall has put significant investment towards the development of a new all-encompassing retail pharmacy product which is built on the latest available technology stack. Find out more about VERTEX here.

    Value Proposition

    The points of favorable difference to Vexall’s value proposition in relation the Retail Pharmacy market include:

    VexallExclusive Focus on the Retail Industry

    VexallCommercial models at price points unequal to its competitors

    Vexall1300+ years collective experience of the retail pharmacy market

    VexallClear and stable retail technology roadmap backed by continual investment & support

    VexallThe vested interest from Vexall employees ensure Vexall clients always receive optimal service delivery standards


    For a comprehensive view into the Products and Services on offer, or to view customer references and testimonials, please follow the links below.



On the back of Vexall’s resounding success within the retail pharmacy market, Vexall is looking to deliver the same value for other segments of the retail market. Considering an inherently deep understanding of the fashion and general merchandise industry within Vexall’s ranks, expanding to other segments of the retail market came naturally.

As Vexall embarked on this new chapter of its exciting journey, an opportunity presented itself to partner with a technology provider that shares similar values, work ethic, and a very specific vision for the fashion and general merchandise industry.

Vexall’s search for a suitable technology provider led to Vexall’s partnership agreement with the Australian based Retail Directions, which, like Vexall, is exclusively focused on the retail industry - a key deciding factor in forging the partnership.

Vexall’s synergistic partnership with Retail Directions presents clients with a multitude of opportunities and associated benefits which are delivered through the implementation, support, and maintenance of an end-to-end and completely integrated retail platform that is purpose-designed for retail chains.

For clients that do not require a change to their entire retail systems, Vexall support services are also available on a standalone basis and customizable in alignment with client specific requirements.

Retail Directions


The Retail Directions unified retail management platform enables retailers to simplify retail operations, reduce operating costs, and deliver seamless experiences for consumers and staff.

The components of the Retail Directions platform operate around a central integrated database for seamless, connected, omnichannel retailing using a single source of the truth.

Being 100% focused on retail, Retail Directions has evolved over 25 years and has more than 25,000 POS terminals installed in 40 countries, in 15+ languages worldwide.

  • The largest chain with 3,500+ lanes
  • The largest store with 40+ terminals
  • Largest client database 18 TBs
  • Trusted by over 50 retail brands globally
  • World-class client-centric retail management platform
Retail directions
Retail Directions is trusted by over 50 retail brands globally, many with a presence in South Africa including Cotton On, The Body Shop, The Just Group, Hanes, Bras n Things, and the major South African retail conglomerate Retailability.

Value Proposition


The Vexall and Retail Directions partnership to presents South African retailers with several points of favorable difference, opportunities, and benefits including:
  1. World Class retail capabilities delivered by a platform typically deployed in developed countries
  2. Commercial models at price points that fit with the South African economy
  3. Dedicated in-country support capability backed by global support network and global knowledge base
  4. Clear and stable retail technology roadmap backed by continual investment and support
  5. Global offering delivered through in-country Retail experience and expertise

Retail Directions Retail Management Platform


Connected RetaillingSELL:
Connected Retailing: Unify stock inventories across your retail channels, enabling your customers to order, collect, and receive their goods anywhere: Click and Collect, Store to Door, Endless Aisle, Clientelling & more.

Sell onlineSELL:
Online: Connect your online sales with your back-office system with our fully integrated front end Web Shop solution (or integration with your own system) to give you complete visibility and control of your omni channel operations.

Sell instoreSELL:
In Store: Transform in-store experiences for both your customers and staff with our fully integrated Store Management Solution, including Stationary POS, Mobile POS, Movable POS, and Pop-Up POS

Merchandise and Procurement PlanPLAN:
Merchandising & Procurement: Maintain the right product mix and optimise inventory to satisfy customers through optimal planning and demand management.

Warehouse and LogisticsMANAGE:
Warehousing & Logistics: Transform warehouse and inventory management efficiencies with auto-stock replenishment, stock redistribution and more.

Loyalty and PromotionsENGAGE:
Loyalty & Promotions: Create and nurture lasting relationships with your customers using integrated Loyalty, Gift Card, and omnichannel Rules-Based Promotions.

Actionable InsightsDISCOVER:
Business Intelligence: Stay in complete control and make data-driven decisions with 360 insights across your entire retail operation, managed from a single database.


To learn more about how to make retailing easier with Vexall and Retail Directions, or to view customer references and testimonials, please follow the links below.



"Our Vision is to be the leading ICT partner in the retail industry, providing comprehensive solutions and services that empower our clients to elevate their customer experience"
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